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Submit a Problem

 

Before filling out this form, please make sure you're using the most recent version of AIM and that you have checked the FAQs.

 

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Screen Name(s) Affected

Date & Time When Problem Last Appeared

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AIM Client Version	Your Platform Select Platform Windows XP Windows Vista Windows 95 Windows 98 Windows 2000 Windows NT Windows ME Windows CE Windows 3.x Macintosh OS X Macintosh PPC Macintosh 68k Palm Linux Quick Buddy AIM Express Wireless Unlisted
Select an area that seems to describe your problem  If the issue you're reporting doesn't appear in the dropdown list below, please select MISCELLANEOUS. **Select Topic from this List** ACCOUNT REGISTRATION ADD-INS ADS AIM EXPRESSIONS AIM GAMES AIM SYNC AIM Today / AIM.com window AIM TOOLBAR ALERTS AOL BROWSER/SPYZAPPER AWAY MESSAGE BUDDY ALERTS BUDDY COMMENTS BUDDY ICONS BUDDY LIST CERTIFICATES AND ENCRYPTION CHAT CONNECTION CRASH OR FREEZE DIRECTORY / PROFILE / SEARCH DOCUMENTATION FAQ FILE TRANSFER IDLE MESSAGE IM IM GREETINGS IM IMAGE/DIRECT IM INFO INSTALL LIVE VIDEO IM LOGGING MAIL NOTIFICATIONS OUTLOOK EXPRESS PRIVACY SCREEN NAME LINKING SECURITY ISSUE SEND BUDDY LIST SEND/STORE PICTURES SOUND TALK TICKERS WARNINGS WEATHERBUG MISCELLANEOUS
From the selected area, which of these seem to describe your problem  Please select an area from above.
Provide a Detailed Description of the Problem You Are Encountering  Help us Out! Here's how to write a detailed report...
Steps to Reproduce the Issue  1.) 2.) 3.) 4.)
Computer Configuration  Please include information for each topic. Computer model: Operating system: Total RAM: Video card: Sound card: Internet Provider: Web browser: Other details:
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