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AIM Home > Get Help > Using AIM > Using AIM on Windows
Windows is the most popular computer platform and, not surprisingly, the most popular platform for AIM as well. If you've installed the latest AIM software for Windows, you have access to all the newest features. Learn more from the questions and answers below.

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Q: Why don't my AIM sounds work?
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Go to the Sounds tab in AIM preferences. Make sure that there is a sound file associated with each event and that the sound events are all enabled. If no sound file is listed for one of the events, click Browse, and choose a sound in the Sounds directory in your AIM directory. If a sound file is already chosen for an event, click Browse, and select the sound file again from the Sounds directory inside the AIM directory.
If a sound file is listed but you don't get any sound when you click Preview, it is possible that the sound file is damaged. If checking your sound settings doesn't fix the problem, try reinstalling AIM as a last resort. If you don't have a sound card, choose the Beep option to allow AIM to use your PC internal speaker.
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Q: How do I add my own sounds to AIM?
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| A:
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Select the My AIM menu, click Options, Edit Preferences, and then click the Sounds tab. You can browse your computer for .wav (sound) files and replace AIM sounds.
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Q: How can I control the sounds in the Chat Rooms?
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| A:
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In the chat room, select the View menu, click Edit Chat Preferences, and select Browse to locate and select the sound files you want played in the Chat rooms.
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Q: My custom sound selections were not upgraded from AIM 5.5.
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This is a known issue. The workaround is to reselect the sounds in the new version of AIM.
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Q: The "I hear" Browse button is disabled in the Instant Message Sounds preference window.
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When an Expression sound has been set, you must click the Set Expressions button to modify the sound that you hear when sending an IM. To browse for a local sound, click on Set Expressions and then use the Clear button to clear your current sound.
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