Q: Which Windows CE and Pocket PC devices are compatible with AIM 2.0?
A: The list of devices below all support AIM 2.0.

Supported Pocket PCs
Casio: E-115
Compaq: Aero 1550, iPAQ 3660
Hewlett-Packard: Jornada 545/548

Supported Palm-sized PCs
Casio: E-15, E-100 & E-105
Compaq: Aero 1530, Aero 2110 & Aero 2150
Hewlett-Packard: Jornada 420
Philips: Nino 500 (with clip-on modem)

Supported Handheld PCs
Compaq: Aero 8000
Hewlett-Packard: Jornada 680/690, Jornada 720 & Jornada 820
Hitachi: Eplate 32 & 16 MB
IBM: WorkPad Z50
NEC: Mobile Pro 800 & Mobile Pro 770
Sharp: Mobilon Tripad
Vadem: Clio HP/C Pro

NOTE: AIM 2.0 will only run on devices running Windows CE version 2.11 or Windows Powered Pocket PC. Windows CE versions 2.0 and 2.01 do not support AIM 2.0.

Q: How do I connect to AIM 2.0?
A: You need to have an established connection to the Internet, either through an ISP or LAN connection. Your device also needs to have either a working modem or network card. Modems can be either a built-in or manufacturer's original modem, or an add-on modem card (PCMCIA or CompactFlash(TM)). Ethernet cards can be either PCMCIA or CompactFlash(TM), depending on what your device will support. Be sure to establish a connection before running AIM 2.0.

Q: Do I need a browser to view News Stories in AIM 2.0?
A: AIM 2.0 requires an installed browser in order to view News Stories. If you have a Handheld PC or a Pocket PC, Pocket IE (Internet Explorer) is already included on the device. For Win CE, Palm-sized PCs you must install a browser. The following are supported third-party browsers:

AvantGo (http://www.avantgo.com)
Conduits Technologies Pocket Browser (http://www.conduits.com)
Foliage Software System iBrowser and iBrowserPlus (http://www.foliage.com/)

Q: How do I find out what version of Windows CE my device uses?
A:To display the version of Windows CE you are running (e.g. Microsoft Windows CE Version 2.11):

Pocket PC devices
Tap Start, then Settings, then the System tab.  Tap the About icon. The resulting screen will display your version of Windows for Pocket PC, e.g. Microsoft Windows CE Version 3.0.9348 (build 9351).

Palm-sized Devices
Tap Start, then Settings, then System. Select the General tab to display the System Properties screen.

Handheld devices
Tap , then Settings, then Control Panel, then System. Select the System tab on the System Properties screen.

Q: How much RAM does AIM 2.0 require?
A: At least 1.5MB free program memory.

Q: Which features of the desktop AIM software are not supported by AIM 2.0?
A: File Transfer, IM Images, Talk, Buddy Icons, Find a Buddy and Buddy Chat.

Q: Why does my Buddy List contain three empty groups?
A: The initial Buddy List contains three groups: Buddies, Co-Workers and Family. When signing on for the first time, these three groups, and any additions you may have made, will be merged with your host-based buddy list. The Buddy List is shared between AOL and AIM. So any buddies listed in your AOL account will also appear in AIM and vice-versa.

Q: AIM 2.0 is displaying an incorrect date or time. How can I fix this?
A: The date and time displayed by AIM 2.0 are determined by the settings of your Windows CE or Pocket PC device (local date and time) in the following location:
Tap Start and select Settings. Then, depending on the device, you may need to tap on Control Panel. Then tap on Regional Settings. Change to the correct date and/or time and tap OK.

Q: How do I remove my personal information from AIM 2.0?
A: Tap Edit on the bottom menu bar, then tap Preferences. Tap the Delete button and select Yes when prompted to delete all personal information.

Q: How will I be notified of an incoming Instant Message?
A: On the menu bar, an Instant Message icon flashes, alternating with the AIM logo to notify you of a new IM or a new message update from an active IM.  An audible tone will also be heard. Tap the icon to retrieve your new IM.

Q: How many Instant Message sessions can occur simultaneously?
A: AIM 2.0 currently supports up to 20 active sessions.

Q: How do I switch Instant Message sessions if I have more than one active session?
A: In the Instant Message window, tap on the arrow to the right of the buddy name to choose from a list of active sessions. Or, from the Online Tab of the Online Buddy List screen, double-tap on the screen name in the Active Instant Messages list you would like to switch to.

Q: How can I insert a smiley into my Instant Message?
A: On the Instant Message screen, tap the Smiley icon to insert emoticons. While AIM 2.0 allows you to choose from a selection of graphical Smiley icons, it does not display them in Instant Messages.

Q: How do I return to AIM after reading News Headlines?
A: On Pocket PC devices, select the AIM icon from the Start menu. On Palm-sized and Handheld devices, select the AIM icon from the taskbar.

Q: How do I retrieve a stock quote from a foreign stock exchange?
A: To retrieve a stock quote from one of the exchanges listed below, from the Preferences - Stocks Tab screen, tap Add, then type the abbreviation of the exchange followed by a colon (:), then the stock symbol. For example, to get a quote for stock symbol "XYZ" from the Montreal exchange, enter MON:XYZ.

Montreal -- MON
Canadian Over the Counter --CTC
Toronto -- TOR
Vancouver -- VAN
Berlin -- BER
Dusseldorf --DUS
Frankfurt -- FSE
Hamburg --HAM
Munich --MUN
London --ISE
Paris -- Par

Known Issues

- Insufficient storage memory may result in unpredictable errors in the application. It is recommended that you exit AIM 2.0 after each use.